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Terms & Conditions

I agree that I have read the following terms and conditions that govern the website for Eccentricbi.com. Reading this message constitutes an agreement to comply with said terms and conditions. Eccentricbi.com is the property of Eccentric Business Intelligence Inc. and the use of its services is available to anyone in Canada on the stipulation that they abide by the Terms and Conditions governing this Service.

  1.        This is an agreement relating to your use of the Eccentric Business Intelligence Inc.'s website (eccentricbi.com) between you and Eccentric Business Intelligence Inc. The agreement consists of the Eccentric Business Intelligence Inc. Privacy Policy and the following terms and conditions. Use of the Eccentric Business Intelligence Inc.'s website (eccentricbi.com) message delivery system constitutes consent to all terms and conditions as outlined below
  2. Eccentricbi.com offers a text messaging marketing platform that enables clients of Eccentric Business Intelligence Inc. to send and receive communications with their customers via SMS. By using Eccentric Business Intelligence Inc.'s products and services, you and Eccentric Business Intelligence Inc. have agreed to the following stipulations:

Mobile Terms of Service

Charges: Standard message and data rates may apply for any user sending or receiving SMS messages.

STOP: You can cancel the SMS service at any time. Just text "STOP" to the number you received the message from. After you send the SMS message "STOP", you will receive an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from that number. If you want to join again, just text "START".

HELP: If at any time you forget what keywords are supported, just text "HELP" to the number you received message from. After you send the SMS message "HELP", you will receive instructions on how to use our service as well as how to unsubscribe.

SMS Coverage: SMS coverage for Eccentric Business Intelligence Inc. is supplied by a constantly growing number of wireless carrier networks. Eccentric Business Intelligence Inc. currently supports coverage in Canada only.

Content: The term "Content" refers to the data you are asking Eccentric Business Intelligence Inc. to store, process, or transmit to end users. You represent the following:

1)    You own and/or have licensed the rights and necessary clearances to distribute the content to mobile devices or fax machine (and, optionally, any other means of viewing content that has been mutually agreed on). The Content does not violate the rights of any entity protected by intellectual property legislation or similar laws or regulations.

2)    All Content is consistent with standards imposed by mobile carriers and aggregators; specifically, the Content is not libelous, defamatory, inaccurate, sexually explicit, unlawful, obscene, false, misleading, racially or ethnically offensive, or objectionable.

3)    Before you start sending it to Canada, you will ensure that you understand the regulations around messaging outlined in Canadas Anti-Spam Legislation. You agree to waive any and all liabilities against Eccentric business Intelligence Inc. that might arise of sending such communication.

4)    The Content (including storage, delivery, and transmission) does not violate any laws or regulations in Canada, your home jurisdiction(s), or any other jurisdiction where the Content is stored, delivered, or transmitted.

5)    You understand and agree that Eccentric Business Intelligence Inc. is offering a communication tool for SMS and Fax marketing, and you are taking full responsibility of follow Canadas Anti-Spam Legislation.

6)    Eccentric Business Intelligence Inc. prohibits the use of their platform and services for certain types of text, fax programs, and content either stored or transmitted. These programs and content include but are not limited to the following: sex, hate, alcohol, firearms, tobacco, drugs, loans, payday loans, short-term loans, mortgage loans, student loans, debt, debt relief, debt consolidation, debt reduction, credit, credit repair, tax, tax relief, work from home, medication.

Eccentric Business Intelligence Inc. reserves the right to refuse, suspend, terminate any campaign, text program or account at any time and without warning that, in its opinion, is related to any type of said content or other content deemed unacceptable by Eccentric Business Intelligence Inc.

Eccentric Business Intelligence Inc. reserves the right to delete or refuse to transmit any Content that, in its opinion, violates any of the above stipulations. In the event that Eccentric Business Intelligence Inc. deletes or refuses to transmit Content, the company will contact you to inform you of the problem.

You permit Eccentric Business Intelligence Inc.'s website (eccentricbi.com) to alter and encode the Content into other formats, store it, and transmit it via third parties to mobile devices, or fax machines (and, optionally, any other means of viewing the content that is mutually agreed on).

Campaigns: Eccentric Business Intelligence Inc. may refuse, suspend, and terminate any campaign, text program or account that, in its opinion, is not in compliance with Canada Wireless Telecommunications Association Guidelines, Cellular Carrier guidelines or that violates any applicable law or regulation.

Mobile Phone Numbers Provided To Us:

By providing mobile phone numbers for use on the Eccentric Business Intelligence Inc. platform, you represent that:

1)      The list of cell numbers you are sending messages to, have been opted into your service. You understand that unsolicited messages must not be sent to end-users. You are taking full responsibility of complying with Canadas Anti-Spam Legislation for getting customers’ consent before sending any marketing campaigns. Eccentric Business Intelligence Inc. will monitor the unsubscribe/Opt Out requests, and we will not send any message to end users who opt out until they opt in again. You are releasing Eccentric Business Intelligence Inc. from any liabilities and complaints that might arise of your marketing campaigns.

2)      Transmission of messages to those phone numbers does not violate any applicable laws or regulations.

Reporting: Receiving access to Eccentric Business Intelligence Inc.'s messaging platform will confirm the start of the campaign and provide proof of performance.

Service Level and Third Party Reliance: Uptime for Eccentric Business Intelligence Inc.'s messaging platform is 99.99%. Eccentric Business Intelligence Inc., however, relies on many external suppliers in order to transmit messages to and from mobile devices. These suppliers include, but are not limited to, intermediary aggregators between Eccentric Business Intelligence Inc. and mobile carriers, mobile carriers themselves, server hosting companies, Internet service providers, and others. Any failure on the part of any outside parties that results in message delay or failure falls under the definition of "Force Majeure" as described below.

Force majeure

General. Excluding payment obligations, neither party will be liable for default or delay of obligations under the terms outlined in this document if any such default or delay results from conditions beyond the reasonable control of either party. Such conditions include, but are not limited to, earthquakes, flood, fire, accident, telecommunications line failures, electrical outages, network failures, acts of God, or labor disputes ("Force Majeure event"). If Eccentric Business Intelligence Inc. suffers such default or delay, it will make reasonable efforts within five (5) business days to recommend a substitute transmission for the time period of the original transmission. If the Client is not reasonably satisfied with such substitute transmission, Eccentric Business Intelligence Inc. will allow Client a pro rated reduction in services in the amount of money allotted to time, space, and/or program charges at the time of purchase.

Payment: If Client's ability to transfer funds to third parties has been negatively impacted by an event outside the reasonable control of Client, Client will make all reasonable efforts to make payments in a timely manner to Eccentric Business Intelligence Inc.. Events outside the control of Client include, but are not limited to, failure of banking clearing systems or a state of emergency. Delays caused by aforementioned conditions will be excused for the duration of such condition. Excuse for delays caused by events beyond reasonable control of Client will not relieve any financial obligations of Client that would have been due and paid without such conditions.

Service may be suspended, cancelled or terminated by Eccentric Business Intelligence Inc. if the Client's payment for service fails. If this occurs, a series of "Payment Failure" notices will be sent and service will be cancelled or terminated if payment is not received within 14 days.

Cancellation: Either party may cancel the remainder of service without penalty in the event that Force Majeure continues for five (5) consecutive business days.

Additional Indemnification: You agree that Eccentric Business Intelligence Inc. and its affiliates and subsidiaries will be indemnified harmless against any losses, damages, or expenses (including reasonable legal fees and disbursements) arising from or relating to any claims, actions, or other proceedings brought on by or on behalf of any third party if said claims result from your acts or omissions in connection with any service offered by Eccentric Business Intelligence Inc.

1.    Use of Eccentric Business Intelligence Inc.'s website (eccentricbi.com). The Messaging Center is not to be used for any abusive and/or unlawful purposes. Such purposes include, but are not limited to, any use that may cause disruption of services provided by Eccentric Business Intelligence Inc. or its customers, or damage to Eccentric Business Intelligence Inc. property. You agree that all usage of the Eccentric Business Intelligence Inc.'s website (eccentricbi.com), including transmitted communications, will be in compliance with all laws and regulations. You are responsible for all content transmitted through the Messaging Center. Eccentric Business Intelligence Inc. only provides you with service of sending messages to mobile phones, and fax machines. Eccentric Business Intelligence Inc.'s website (eccentricbi.com) is not liable for any consequences brought on by or relating to any messages sent by any person that uses aforementioned service.

2.    Privacy. Your private information will only be collected, stored, processed, transmitted, or otherwise handled by Eccentric Business Intelligence Inc. with your knowledge and consent. This is primarily done by completing an online form. Your personally identifiable information will not be sold or rented to anyone by Eccentric Business Intelligence Inc.. Any lack of privacy that you may experience while using the Messaging Center is not the fault of Eccentric Business Intelligence Inc., and Eccentric Business Intelligence Inc. will not be held liable. Eccentric Business Intelligence Inc. reserves the right to disclose, intercept, or delete any messages sent through the Messaging Center in order to protect its rights.

3.    Limitation of Liability. Eccentric Business Intelligence Inc. will not be held liable, under any circumstances, to you or any other person for any direct, indirect, punitive, incidental, consequential, or special damages of any form that are brought on by or are related to use of the Messaging Center at Eccentricbi.com. Eccentric Business Intelligence Inc. will not be held liable for any act associated with the proper exercise of its rights under 2 and 3 of this agreement between Eccentric Business Intelligence Inc. and you.

4.    No Warranties. Eccentric Business Intelligence Inc. offers no express warranty with regards to its services or the Messaging Center. Eccentric Business Intelligence Inc. disclaims any implied warranty, including specifically any warranties of merchantability or fitness for a particular purpose. Eccentric Business Intelligence Inc. does not authorize anyone to make any kind of warranty on its behalf.

5.    DISCLAIMER Eccentricbi.com (the Site) and its contents are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Eccentric Business Intelligence Inc. offers no warranties (implied or expressed) or representations of any kind (and they are expressly disclaimed) with respect to the Site, services, or its contents including, without limit, warranties of merchantability and fitness for a particular purpose. Further, Eccentric Business Intelligence Inc. does not represent or warrant that:

(i) The Services will meet your requirements;

(ii) The services will be uninterrupted, timely, or 100% error-free;

You acknowledge that it is not within the control of Eccentric Business Intelligence Inc. how or for what purposes its services are used and the allocation of risk in these terms is a reflection of the price paid for its services. If any exclusion in this service is determined to be invalid and Eccentric Business Intelligence Inc. becomes liable for damages or loss that may be lawfully limited then that liability will be limited to the amount paid by you for the services provided by Eccentric Business Intelligence Inc.

Eccentric Business Intelligence Inc. shall not be liable to the Client for any loss arising from any data, instructions, or material supplied, digitally or otherwise, by the Client or on its behalf which is incomplete, inaccurate, illegible, out of sequence or arising from late arrival or non-arrival or in the wrong form or any other fault by the client or on its behalf.

Eccentric Business Intelligence Inc. is not responsible for any malfunction, delay, non performance and/or other degradation of performance of any of its services caused by or resulting from any alteration, modification and/or amendments due to changes and specifications requested or implemented by the Client whether or not beyond the services already supplied. Any work so arising may result in additional charges.

Eccentric Business Intelligence Inc. will make reasonable efforts to repair and reinstate service in the event of a failure, depending on the severity of said failure. If said failure is the result of an action performed by the Client or an agent of the Client to whom access to the servers was given then the Client shall be responsible for paying all costs associated with reinstating and/or repairing the server.

Unavailability resulting from negligent failure of Eccentric Business Intelligence Inc. to deal with circumstances within its control and lasting for a total of 48 hours in any 30 day period will require Eccentric Business Intelligence Inc. (at its discretion) to either pay to you compensation limited to a credit for the amount paid by you for the unavailable service or a refund in that amount. Eccentric Business Intelligence Inc. or anyone else involved with the creation, production, or supply of its services will not be held liable to the Client or any other entity for any loss under Terms, tort (including breach of statutory duty or negligence) or otherwise howsoever and whatever the cause thereof by reason of or in connection with the Terms or the Services for any: (i) economic loss of any kind, or (ii) loss of contracts, profit, revenues, or anticipated savings, or (iii) damage to the reputation or goodwill of the Client, or (iv) loss resulting from any claim made by any third party, or (v) direct, indirect, special, or consequential damage or loss of any nature whatsoever, and Eccentric Business Intelligence Inc. shall be indemnified by the Client from and against any claim which may be made against Eccentric Business Intelligence Inc. in respect thereof.

Limitation or Exclusion of implied warranties or of liabilities for incidental or consequential damages will not apply in jurisdictions that do not allow for such limitations or exclusions. Eccentric Business Intelligence Inc. shall not be liable for obligations that were prevented or delayed in or from performing under conditions due to circumstances beyond its control such as, but not limited to, riots, war, governmental acts, strikes, trade disputes (including with and by our own employees), technical failure, general availability of the internet, power failure, communications failure, weather, fire, flood, explosion, or natural or local emergency.

6.    Opt in Guarantee by Client. Clients of Eccentric Business Intelligence Inc. guarantee that all mobile numbers in their accounts are 100% opt-in, and recipients of text messages and/or MMS messages recognize the sender and expect to receive said messages from him or her. Eccentric Business Intelligence Inc. reserves the right to request that the client submit written explanation of the method of collecting phone numbers and a guarantee signed by the client that all mobile numbers on his or her list have agreed to receive text messages and/or MMS messages from the client if it suspects that the list of numbers may not be 100% opt-in. In cases where Eccentric Business Intelligence Inc. suspects that a list is not 100% opt-in it reserves the right to take any action it thinks is appropriate, including but not limited to cancellation of the account.

7.    Pricing. Eccentric Business Intelligence Inc. reserves the right to make adjustments to the pricing of its product/service offering. Eccentric Business Intelligence Inc. may raise or lower its prices at any time. In the event that Eccentric Business Intelligence Inc. makes significant alterations to its pricing, Clients will be notified at least 30 days in advance. Subscriptions to services are subject to acceptance by Eccentric Business Intelligence Inc. Eccentric Business Intelligence Inc. will deem Clients subscriptions to services acceptable when Eccentric Business Intelligence Inc. delivers a confirmation of the subscription to the Client. Eccentric Business Intelligence Inc. reserves the right to refuse to provide any service to anyone for any reason. Payment will be made to company through check, online credit card, or any other method set forth by Eccentric Business Intelligence Inc. The Client acknowledges and agrees that in the event of a charge back by a credit card company (or similar action by another payment provider) or other nonpayment by client in connection with payment for Eccentric Business Intelligence Inc. services or subscription fee may result in suspension, cancellation, or termination of said services or subscription, in sole discretion of the company. If the Client's service is suspended, cancelled, or transferred prior to the end of the then-current service term, all fees paid are non-refundable in whole or in part. The Client acknowledges that Eccentric Business Intelligence Inc. is not obligated to make any refunds under any circumstances. However, if the Client wishes to cancel their account, they will not be automatically billed from then on unless they re-instate the account. Should the Client cancel their account, the said account will be immediately terminated. Thereafter they will no longer have access to their account and they will lose any subscribers and other data they originally had. To cancel an account, an Eccentric Business Intelligence Inc. user must email info@eccentricbi.com to make the cancellation request and include the following in the subject line: "Please Cancel Eccentric Account". Please allow 48 hours to process the cancelation.

8.    Unpaid products. Eccentric Business Intelligence Inc. reserves the right to cancel, suspend, terminate and / or end service for any and all unpaid products or services that are deemed inactive or no longer in use.

9.    Intellectual Property. You acknowledge and agree that all content and materials available on this site are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorized by Eccentric Business Intelligence Inc., you agree not to sell license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content.

As noted above, reproduction, copying, or redistribution for commercial purposes of any materials or designed elements on this site is strictly prohibited without the express written permission of Eccentric Business Intelligence Inc. For information on requesting such permission, please contact us at info@eccentricbi.com.

10. Content Submitted To Eccentric Business Intelligence Inc. You grant to Eccentric Business Intelligence Inc. a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any comments and other information (including, without limitation, ideas contained therein for new or improved products and services) you submitted to any public areas of the Eccentric Business Intelligence Inc. Site(s) (such as bulletin boards, forums and newsgroups) or by email to Eccentric Business Intelligence Inc. by all means and in any media now known or hereafter developed. You also grant to Eccentric Business Intelligence Inc. the right to use your name in connection with the submitted comments and other information as well as in connection with all advertising, marketing, and promotional material related thereto. You agree that you shall have no legal recourse against Eccentric Business Intelligence Inc. for any alleged or actual infringement or misappropriation of any property right in your communications to Eccentric Business Intelligence Inc.

11. Jurisdiction. These Terms of Use shall be governed by and construed in accordance with the laws of the Province of Ontario. You hereby consent to jurisdiction of the courts in the Province of Ontario to resolve any disputes arising under this Terms of Use.

12. Agreement. You acknowledge that Eccentric Business Intelligence Inc.'s decision to provide Messaging and Faxing Center service to you is contingent on your compliance with these terms and conditions, and that these terms and conditions, unless otherwise specified herein, constitutes the entire agreement between you and Eccentric Business Intelligence Inc. and supersedes all prior or contemporaneous communication between you and Eccentric Business Intelligence Inc. If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

This policy may be amended at any time, at the discretion of Eccentric Business Intelligence Inc. You will be notified of any substantial changes via this Terms of Use page. If you have any questions, comments, clarifications, or ambiguities, or would like to report any violations the Eccentric Business Intelligence Inc.'s website (eccentricbi.com) please send us your feedback.

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